Customer Service & Sales Platform Overview

• Do you need to reduce the cost of business on your support or sales initiatives?
• Would you like to convert more visitors browsing your website into buyers?
• Are you interested in making information easier to find for your customers and employees?

If you answered yes to any of the questions above we have the perfect solution for you: Grail Networks Service Suite 5. Service Suite is a modular platform developed to make product knowledge and live assistance easily accessible to customers, prospects, and employees.

Service Suite has a proven track record and was built on the foundation of the award winning ChatAnywhere Advanced Communications Server. Initially developed in 2000, Service Suite been successfully deployed to many enterprises, small businesses, governments, and educational institutions world-wide. Customers include GE, Ryder, Deltek Systems,and Liberty University.

Modular

Service Suite is available as a complete package or as independent modules. Looking only for a knowledge base? We can accommodate you. Choose which modules you activate as your needs change.

Flexible

Service Suite was built from the ground up with flexibility in mind. Service Suite can be deployed in either your data center, as our Enterprise Server, or ours as a no maintenance ASP service.Our system supports custom modules and managerial reporting so you can determine exactly how your service or sales operation is performing.

Easy Deployment

Service Suite is a web based application which works on any platform- Windows, Mac, and Linux. There is an optional agent console which you can install if you like.

Learn More

Learn more about Service Suite and how it can help your business by contacting us. We will be happy to schedule a demo or activate a trial account for you.